FAQ Christian Dior Fragrance and Beauty

You can modify the information in your Dior account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Enter your email address and your password and, once you are logged in, click on the options under "Your profile" to change or delete information.

If you want to delete your account, please contact our Customer service where an adviser will assist you with the steps to follow.

You can create your account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Then click on "Create an account" and fill in the obligatory information. Finally, click on Create my account".

You will be sent a Confirmation email to the email address provided when creating your account. If you require assistance or further information, please contact our Customer service.

Creating an account on www.dior.ca enables you to be identified quickly by Dior when you make online purchases. 

You can also: 

- consult your order history 

- track the delivery of your orders 

- exchange or return products 

- update your contact information 

For your security, Dior.ca does not save your credit card information and will not under any circumstances share your personal data with any third parties. 

If you forget your password, click on "Your account" and then on "Forgot my password". An email will be sent to you to reset your password. 

To subscribe to our newsletter, please visit the "Newsletter" section and fill in the registration form.  

If you wish to unsubscribe from our newsletter, click on the link at the bottom of each Dior newsletter.   

You can also contact our Customer Service with any questions regarding our Dior newsletter. Our advisors will be delighted to assist you.