FAQ Christian Dior Fragrance and Beauty
- How can I find out if a product is available on dior.com
- Can you send my order as a gift
- Do you send a receipt in the box if my order is a gift
- How much does it cost to get my dior products engraved
- How can I add samples to my order
- What payment options are accepted on dior.com
- How can I get a receipt for my online purchase
- Is an online purchase on dior.com secure
- How do I apply a promotion code
- What are the delivery options
- Where can you deliver my order
- Can I cancel or change my order
- Has my order been sent
- How can I track the delivery of my order
- I placed an order but I have not received my package. What can I do
- How do I return my order
- Can I exhange my dior product
- Can I return my dior product if it’s engraved
- Can I return different orders in the same box
- How long will it take to receive my refund after my return
- How can I add miniatures to my order
- Can I Make Changes Or Cancel My Account On Dior.Com
- How can I create an account
- What Are The Advantages Of Creating An Account
- How Can I Find My Account Password
- How Can I Subscribe/Unsubscribe To The Dior Newsletter?
- How can I join the my exclusive beauty program
- How can I get rewards
- Are my Christian Dior Couture purchases taken into account in my exclusive beauty program
- Why did I lose my lucky charms
- My exclusive beauty program account is blocked, What can I do?
- My last purchase in a parfums Christian Dior point of sale / on dior.com didn’t count in my status calculation, can you help me
- Where can I find my information
- How do you define my status
- How can I retreive my gifts
- How can I increase my number of lucky charms?
- How can I improve my status
- I got a promo code on dior.com, what is the impact on my status?
- I bought / recieved a gift card, what is the impact on my status
Online boutique (22)
How can I find out if a product is available on dior.com
Can you send my order as a gift
Do you send a receipt in the box if my order is a gift
How much does it cost to get my dior products engraved
How can I add samples to my order
What payment options are accepted on dior.com
How can I get a receipt for my online purchase
Is an online purchase on dior.com secure
How do I apply a promotion code
What are the delivery options
Where can you deliver my order
Can I cancel or change my order
Has my order been sent
How can I track the delivery of my order
I placed an order but I have not received my package. What can I do
How do I return my order
Can I exhange my dior product
Can I return my dior product if it’s engraved
Can I return different orders in the same box
How long will it take to receive my refund after my return
How can I add miniatures to my order
Your Account (5)
Can I Make Changes Or Cancel My Account On Dior.Com
You can modify the information in your Dior account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Enter your email address and your password and, once you are logged in, click on the options under "Your profile" to change or delete information.
If you want to delete your account, please contact our Customer service where an adviser will assist you with the steps to follow.
How can I create an account
You can create your account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Then click on "Create an account" and fill in the obligatory information. Finally, click on Create my account".
You will be sent a Confirmation email to the email address provided when creating your account. If you require assistance or further information, please contact our Customer service.
What Are The Advantages Of Creating An Account
Creating an account enables you to track the delivery of your Dior purchases and helps you to consult your order history. You can also update your contact information in your account.
For your security, Dior.com does not save your credit card information and will not share your personal data with any third parties.
How Can I Find My Account Password
How Can I Subscribe/Unsubscribe To The Dior Newsletter?
To subscribe to our newsletter, please scroll down to the bottom of this page. You can fill in your email address in the “Newsletter” option.
If you wish to unsubscribe from our newsletter, click on the link at the bottom of each Dior newsletter. You can also subscribe/unsubscribe to the Dior newsletters in your account under “Your information”.
