Delivery & returns
In-store Appointment
Dior invites you to arrange an appointment with a Sales Associate for a personal consultation.
YOUR ORDER
Check the contents of your order, track its status, or request an exchange or refund.
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
FREE DELIVERY
Dior offers several secure delivery methods :
- Standard delivery (3-4 working days): free
- Express delivery (1-2 working days): £7 (free for any purchase over £1300)
- Timeslot Delivery (time and date as per your choice, eligible postal areas only) : £18
Delivery timing is estimated from the time your order is shipped.
DISPATCH WITHIN 24 HOURS
Orders are prepared and dispatched the same day when placed by 12 p.m. and within 24 hours* when placed after 12 p.m. Orders placed at weekends and on bank holidays are dispatched within 48 hours*.
*except for jewellery pieces
FREE RETURNS WITHIN 30 DAYS
You can return or exchange any order within 30 days of receiving it.
Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.