Thé Cachemire

Complimentary Samples & Gifts

Complimentary Samples with every order

Choose from a selection of complimentary samples with all orders. Customers who create or sign into their Dior Beauty Online account receive additional samples with each order.
 

Exclusive Dior Skincare Gift
_{Member Exclusive | While stocks last}

Receive a complimentary Capture Totale Le Serum miniature on your next order above $140. Customers must create or sign into their Dior Beauty Online account to redeem this offer. For orders that qualify, the gift will automatically appear in the cart. A maximum of one gift can be added per order. This offer is valid while stocks last
 
 
Exclusive Holiday Gift
_{Member Exclusive | While stocks last}

Receive a complimentary Holiday J’adore Fragrance miniature on your next order above $250. Customers must create or sign into their Dior Beauty Online account to redeem this offer. For orders that qualify, the gift will automatically appear in the cart. A maximum of one gift can be added per order. This offer is valid while stocks last
 
 
Exclusive Dior Seasonal Gift
_{Member Exclusive | While stocks last}

Receive a complimentary Limited Edition Holiday Greeting Card set (8 pieces) on your next order above $300. Customers must create or sign into their Dior Beauty Online account to redeem this offer. For orders that qualify, the gift will automatically appear in the cart. A maximum of one gift can be added per order. This offer is valid while stocks last.

Enjoy complimentary shipping on orders over $100

DELIVERY

Delivery takes 2 to 5 days upon confirmation of your order, excluding weekends. Delivery is complimentary on all orders over $100, and a $10 delivery charge will apply for orders under $100.
Please note that deliveries may be delayed by an additional 2-3 working days during holiday or peak periods.
Order(s) placed before 7am (SGPT) will be processed on the same business day while order(s) placed after 7am (SGPT) will be processed only on the following business day. Order(s) received on Friday after 7am, Saturday, Sunday, and Public Holidays will be processed on the following business day.

RETURNS

Please note that we only accept return request(s) for damaged, faulty and/or incorrect item(s) received for order(s) . We do not accept or process any return request(s) for any customized/engraved item(s), unless the said customized/engraved item is found to be damaged or faulty upon delivery.
In the event you would like to initiate a return from your recent Dior purchase, please contact our customer care team within 7 days from the date of receiving of the parcel.
Refund(s) offered by Dior for return request(s) will be subjected to the assessment of the actual item(s) by our Customer Service. Once the request has been agreed upon, a complimentary return will be arranged via our logistic providers. 
All products must be returned in their original packaging, unopened, in perfect condition. In the event of the return of products that have been the subject of a promotional offer including one or more gifts such as samples, pouches and gift boxes, all items must be returned by the customer.
Purchases made online via Dior online Boutique cannot be exchanged, refunded, or repackaged at any of our Dior Counters or Dior Boutiques. This policy is only applicable to purchase(s) made online via Dior Online Boutique. For any purchase(s) made in-store at a Dior Counter or a Dior Boutique, please refer to the original place of purchase to request for a return.
This policy does not affect your consumer rights under the Singaporean law.

REFUNDS

Upon agreement with our online customer service representative for a refund for your purchase, we will process the approved refund within 5 working days from receiving the Returned Item(s). You will receive an email notification of your refund status from our Dior Customer Service team. 
All refunds will only be made against the original credit card used for the purchase. Please note that the time required to refund a credit to your account may vary depending on the issuing bank. Please contact the issuing bank of your credit card for more details.

Complimentary Gift Wrapping Service

If you want to reduce your environmental impact with simple packaging, choose the eco-packaging option at check-out.