Contact
Dior Client Service Center, is available by phone from Monday to Sunday from 10 am to 9 pm (HKT), or at any time via email.
Our Client Advisors will be delighted to assist you and provide personalized advice. For Fragrance and beauty assistance, please click here.
Instant messaging
Would you like to contact us on an instant messaging app?
Our Client Advisors will be delighted to assist you.
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Chat online
Looking for personalized advice?
The option to chat becomes active when one of our Client Advisors is available.
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Your order
Check the contents of your order, track its status, or request an exchange or refund.
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
In-Store appointment
Dior invites you to arrange an appointment with a Sales Associate for a personal consultation.
Frequently Asked Questions
See All FAQsDelivery & returns
View the advantages of our delivery and return policies: free delivery, dispatch within 24 hours and free returns within 30 days.
Delivery & returnsCall us
Our Client Advisors would be delighted to assist you.
You may contact us at +852 800 969 886.
Service available from Monday to Sunday from 10am to 9pm (HKT).
