Contact Us



We are currently experiencing a high volume of requests from our customers. We appreciate your patience if our response times are longer than usual and apologize for any inconvenience. Please be assured that we will respond to your query as soon as possible.

Dior Customer Service is available from Monday to Saturday from 9 am to 9 pm (EST).


Please note, we are closed the following US holidays: New Year’s Day, President's Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Thanksgiving and Christmas Day. We will be closed at 4 pm (EST) on Thanksgiving Eve, Christmas Eve and New Year’s Eve.

Our Dior Ambassadors will be delighted to assist you and provide personalized advice.



CALL US

Our Dior Ambassadors would be delighted to assist you. You may contact our Customer Service by phone at 877-903-4671.

Service is available from Monday to Saturday from 9 am to 9 pm EST.



TEXT US

Looking for personalized advice? Click below to connect with one of our Dior Ambassadors.


Service is available on iOS (from iOS 11.3, MacOS 10.13.4 and WatchOS 4.3)

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A Dior ambassador answers your questions by message, chat at your own pace throughout the day