La Collection Privée
Miss Dior
Sauvage
J'adore
Rouge Dior
Dior Addict
Diorshow
Dior Forever
Capture Totale
Dior Prestige
Le Baume
L'Or de Vie
Elevate your lifestyle to new heights with Dior Concierge Delivery Service, where house’s Exceptional Pieces meet convenience. Indulge in the ultimate luxury experience, tailored to your every desire, and let us deliver the way you live.
1
Place your Order
Simply shop on Dior.com as you normally would, and select the Concierge Delivery option during checkout.
2
Schedule your Delivery
Our Dior ambassadors would be delighted to contact you via phone to assist to book date and time that works best for you.
3
Seamless & Safe Delivery
Our concierge team will handle everything from discreet packaging to safe delivery. Our drivers will give you a call an hour before they are due to arrive.
4
Unveil the Masterpiece
Indulge in Dior masterpiece. It's a moment of pure delight, and you revel in the exclusivity of your experience.
Dior Exceptional Pieces
Discover the collection of Dior exceptional pieces; created as an ode to history and a reflection of the House's exceptional expertise, they highlight iconic pieces in limited-edition, numbered haute couture boxes.
Sauvage X Baccarat - Exceptional Edition
Dior Prestige Le Cabinet Extraordinaire Limited Edition by Neri & hu
Faq
HOW DO I BOOK A DELIVERY?
Once you place an order one of our beauty consultants will contact you with 3 delivery date options for you to choose from.
WILL YOU DELIVER ANYWHERE IN THE UK?
Please note we only deliver to postcodes within selected cities including London. To see full list of the cities, please click here. Unfortunately, any orders with addresses outside these cities will be cancelled and refunded.
WILL YOU DELIVER ON THE WEEKEND?
If an order is made early in the week you can be given the option for a weekend delivery. Any orders made on Thursday or Friday will not be eligible for delivery that weekend.
WHAT CAN I EXPECT ON THE DAY OF MY DELIVERY?
Our white gloved delivery drivers will give you a call an hour before they are due to arrive and will be able to deliver your item to a room of your choice or to your front door. Please note that you will be required to sign a delivery receipt form which confirms that you have received your item.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders for exceptional pieces are processed Monday – Friday. Please allow 5-7 working days from the date of your order to receive it.
HOW DO I RETURN THE ITEM?
On the delivery day if you decide you no longer want the item our driver will take it back free of charge.
If you decide to keep the item on the day it was delivered but change your mind later please contact our customer service team within 14 days of its delivery to organise a collection. Please note there is a £50 return fee which will be deducted from the price of the item once it is ready to be refunded.
WHAT DO I DO IF SOMETHING IS WRONG WITH MY ORDER?
If there is anything wrong with your order please get in touch with our customer service team who will be able to assist you.
